NAICS 811412 Quarterly Industry Report
Appliance Repair and Maintenance
Comprehensive industry research for valuation professionals, business owners, buyers, and lenders
NAICS Code: 811412Sector: Other Services (except Public Administration) (81)Updated: Q1 2026
About This Report
This industry profile for Appliance Repair and Maintenance (NAICS 811412) draws on data from the U.S. Census Bureau[9], Bureau of Labor Statistics[10], and SBA size standards database[7]. Published by Fair Market Value and updated quarterly, it provides valuation professionals, home service analysts, and appliance industry investors with current market data. All quantitative claims are sourced to publicly verifiable databases.
Industry Snapshot
Key metrics for the appliance repair and maintenance industry.
NAICS Sector
81
Other Services (except Public Administration)
Industry Definition & Overview
Appliance Repair and Maintenance (NAICS 811412) encompasses establishments primarily engaged in repairing and servicing household appliances without retailing new appliances per the U.S. Census Bureau[5]. Activities include refrigerator and freezer repair, washing machine and clothes dryer servicing, dishwasher diagnostics and repair, oven and range maintenance, microwave oven repair, room air conditioner service, and water heater troubleshooting.
The industry serves residential customers and property managers who need functioning household appliances maintained or restored rather than replaced. Major franchise networks including Mr. Appliance and local independent repair shops compete for service calls, with manufacturer-authorized service providers handling warranty work for brands such as Whirlpool, Samsung, LG, and GE Appliances. Rising appliance purchase prices have increased consumer willingness to repair rather than replace equipment, with average repair costs typically running 30-50% of new appliance prices. Smart appliance diagnostics and internet-connected features have added electronic complexity to repair work, requiring technicians to update firmware, replace control boards, and troubleshoot network connectivity alongside traditional mechanical and electrical service. EPA[6] Section 608 certification is required for technicians servicing refrigeration equipment containing regulated refrigerants under the Clean Air Act.
Per the SBA Table of Size Standards[7], the size standard is $19 million in average annual receipts. OSHA[8] general industry standards apply to electrical safety, chemical exposure from refrigerants, and ergonomic hazards associated with moving and servicing heavy household appliances in residential settings.
What's Included in This Industry
- Refrigerator and freezer repair and maintenance
- Washing machine and clothes dryer servicing
- Dishwasher diagnostics and repair
- Oven, range, and cooktop maintenance
- Microwave oven repair services
- Room air conditioner servicing
- Water heater troubleshooting and repair
- Smart appliance control board and firmware service
- Garbage disposal repair and replacement
- Manufacturer warranty repair service
NAICS Classification Hierarchy
| Level | Description | Code |
|---|---|---|
| Sector | Other Services (except Public Administration) | 81 |
| Subsector | Repair and Maintenance | 811 |
| Industry Group | Personal and Household Goods Repair and Maintenance | 8114 |
| NAICS Industry | Home and Garden Equipment and Appliance Repair and Maintenance | 81141 |
| National Industry | Appliance Repair and Maintenance | 811412 |
Related NAICS Codes
| Code | Description | Relationship |
|---|---|---|
| 335220 | Major Household Appliance Manufacturing | Major Household Appliance Manufacturing produces the refrigerators, washers, dryers, and dishwashers that repair shops service, with appliance manufacturers operating authorized service networks and providing technical documentation, parts supply, and warranty reimbursement to certified repair providers |
| 423620 | Household Appliances, Electric Housewares, and Consumer Electronics Merchant Wholesalers | Household Appliances and Electrical and Electronic Goods Merchant Wholesalers distributes replacement parts and components to repair businesses through wholesale channels, with parts distributors stocking commonly needed items for major appliance brands to support rapid repair completion |
| 811411 | Home and Garden Equipment Repair and Maintenance | Home and Garden Equipment Repair and Maintenance serves a parallel residential customer base that sometimes crosses over when repair shops offer both indoor appliance and outdoor equipment service, with shared customer relationships and seasonal service scheduling |
| 811490 | Other Personal and Household Goods Repair and Maintenance | Other Personal and Household Goods Repair covers miscellaneous household item repair that overlaps with appliance service when technicians work on small kitchen electrics, portable heating units, and other consumer devices outside the major appliance category |
| 811310 | Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance | Commercial and Industrial Machinery Repair covers commercial-grade appliance service in restaurants, hotels, and institutional kitchens where commercial refrigeration and cooking equipment requires industrial-level repair capability beyond residential appliance service scope |
Geographic Concentration
Top states by share of national establishments.
| # | State | % Est. | Total Est. |
|---|---|---|---|
| 1 | California | 14.3% | 771 |
| 2 | Florida | 13.1% | 711 |
| 3 | Texas | 7.2% | 387 |
| 4 | New York | 5.5% | 295 |
| 5 | North Carolina | 3.7% | 201 |
| 6 | Georgia | 3.5% | 191 |
| 7 | Illinois | 3.5% | 190 |
| 8 | Virginia | 3.4% | 181 |
| 9 | Michigan | 2.9% | 157 |
| 10 | Colorado | 2.5% | 137 |
% Of Establishments
0%
14%
Source: County Business Patterns, U.S. Census Bureau[3]
SBA Lending Summary
704
Total SBA Loans
$152.5M
Total Loan Volume
$217K
Average Loan Size
10 yrs
Average Loan Term
10.82%
Average Interest Rate
4,768
Jobs Supported
Source: SBA 7(a) Program Data, U.S. Small Business Administration — FY 2025[4]
Key Insight: Per the SBA Table of Size Standards[7], Appliance Repair and Maintenance (NAICS 811412) has a size standard of $19 million in average annual receipts for federal contracting purposes. SBA lending programs[11] support service vehicle fleets, diagnostic equipment, and parts inventory for qualifying appliance repair businesses. Eligible businesses can access SBA 7(a) loans[12] for working capital, equipment, and acquisition financing, while 504 loans[13] support major fixed-asset purchases including real estate and heavy machinery.
Top SBA Lenders
| # | Lender | Loans | Volume | Avg Loan |
|---|---|---|---|---|
| 1 | United Midwest Savings Bank National Association | 144 | $21.6M | $150K |
| 2 | Pathward National Association | 24 | $19.4M | $810K |
| 3 | Newtek Bank, National Association | 40 | $15.6M | $390K |
| 4 | Regions Bank | 8 | $12.7M | $1.6M |
| 5 | American Momentum Bank | 16 | $8.0M | $498K |
Frequently Asked Questions
Common questions about this industry.
What is the NAICS code for appliance repair?
NAICS 811412 covers appliance repair and maintenance, including servicing refrigerators, washers, dryers, dishwashers, and other household appliances per the U.S. Census Bureau[5].
What is the SBA size standard?
Per the SBA size standard[7], the threshold is $19 million in average annual receipts for federal small business contracting eligibility and SBA lending products for appliance repair businesses.
Do appliance repair technicians need certification?
EPA[6] Section 608 certification is required for technicians who service refrigeration equipment containing regulated refrigerants. Manufacturer-specific certifications from brands like Whirlpool, Samsung, and LG authorize technicians for warranty repair work.
How large is the appliance repair industry?
Per Census Bureau[9] data, over 13,000 appliance repair establishments operate in the United States, with the industry generating an estimated $7 billion in annual revenue across residential and light commercial service markets.
Is it cheaper to repair or replace an appliance?
Average repair costs typically run 30-50% of new appliance purchase prices, making repair economically favorable for equipment less than 8-10 years old. Higher-end appliances with original prices above $1,000 tend to justify repair more often than entry-level models.
How has smart technology affected appliance repair?
Internet-connected appliances with touchscreen controls, WiFi diagnostics, and electronic control boards have added firmware updates, circuit board replacement, and network troubleshooting to the traditional mechanical and electrical repair skill set required of service technicians.
What is the difference between authorized and independent repair?
Authorized service providers hold manufacturer agreements to perform warranty repairs using OEM parts per SBA[14] business operations guidance, while independent shops service all brands but typically handle only out-of-warranty repair at customer expense.
What safety regulations apply to appliance repair?
OSHA[8] general industry standards cover electrical safety requirements for technicians working on energized appliance circuits, chemical exposure from refrigerants during sealed-system repairs, and ergonomic hazards from moving heavy appliances in residential settings.
Sources & References
Government datasets and editorial sources used in this report.
- [1]U.S. Bureau of Labor Statistics, Quarterly Census of Employment and Wages bls.gov
- [2]U.S. Census Bureau, Economic Census census.gov
- [3]U.S. Census Bureau, County Business Patterns census.gov
- [4]U.S. Small Business Administration, SBA 7(a) Loan Program Data data.sba.gov
- [5]U.S. Census Bureau census.gov
- [6]EPA epa.gov
- [7]SBA Table of Size Standards sba.gov
- [8]OSHA osha.gov
- [9]U.S. Census Bureau data.census.gov
- [10]Bureau of Labor Statistics bls.gov
- [11]SBA lending programs sba.gov
- [12]SBA 7(a) loans sba.gov
- [13]504 loans sba.gov
- [14]SBA sba.gov
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