NAICS 624190 Quarterly Industry Report
Other Individual and Family Services
Comprehensive industry research for valuation professionals, business owners, buyers, and lenders
NAICS Code: 624190Sector: Health Care and Social Assistance (62)Updated: Q1 2026
About This Report
This industry profile for Other Individual and Family Services (NAICS 624190) draws on data from the U.S. Census Bureau[6], SAMHSA[7], Bureau of Labor Statistics[9], and SBA size standards database[8]. Published by Fair Market Value and updated quarterly, it provides valuation professionals, social service analysts, and nonprofit sector investors with current market data. All quantitative claims are sourced to publicly verifiable databases.
Industry Snapshot
Key metrics for the other individual and family services industry.
NAICS Sector
62
Health Care and Social Assistance
Industry Definition & Overview
Other Individual and Family Services (NAICS 624190) encompasses establishments primarily engaged in providing nonresidential individual and family social assistance services not classified under child, elderly, or disability service categories per the U.S. Census Bureau[5]. Covered services include crisis intervention centers, suicide prevention hotlines, telephone counseling services, family welfare agencies, parenting support programs, marriage and family counseling referral services, and community-based support groups. This catch-all classification captures the broad range of social assistance organizations addressing individual and family needs outside the specialized populations covered by other social assistance codes.
Over 211,000 establishments employ approximately 430,000 workers with annual payroll exceeding $16.7 billion per Census Bureau[6] economic survey data. Organizations range from national crisis hotline operators to local family service agencies. The 988 Suicide and Crisis Lifeline (launched July 2022) answered 5.4 million contacts in its first full year of operation per SAMHSA[7] program data. United Way Worldwide, Catholic Charities USA, and Goodwill Industries operate extensive family service networks across hundreds of local affiliates. Revenue derives from government grants, Medicaid billing for qualifying services, charitable donations, and fee-for-service arrangements.
Per the SBA Table of Size Standards[8], the size standard is $16 million in average annual receipts. Licensing requirements vary based on specific service type, with crisis hotline operators following national standards including the American Association of Suicidology accreditation for call center operations. Family counseling referral services must comply with state professional licensing boards governing social work, counseling, and marriage and family therapy credentials. HIPAA applies to organizations handling protected health information. The Social Services Block Grant provides flexible federal funding that states allocate across individual and family service programs based on local needs assessment and priority setting.
What's Included in This Industry
- Crisis intervention center operations and emergency response
- Suicide prevention hotline and crisis text line services
- Family welfare agency counseling and referral programs
- Parenting support and family strengthening services
- Telephone counseling and information referral hotlines
- Marriage and family counseling referral coordination
- Community-based support group facilitation
- Domestic violence advocacy and safety planning
- Case management and social service coordination
- Emergency financial assistance and utility payment programs
NAICS Classification Hierarchy
| Level | Description | Code |
|---|---|---|
| Sector | Health Care and Social Assistance | 62 |
| Subsector | Social Assistance | 624 |
| Industry Group | Individual and Family Services | 6241 |
| NAICS Industry | Other Individual and Family Services | 62419 |
| National Industry | Other Individual and Family Services | 624190 |
Related NAICS Codes
| Code | Description | Relationship |
|---|---|---|
| 624110 | Child and Youth Services | Child and Youth Services focus on age-specific populations that overlap with family services in this classification, with child welfare prevention programs and family preservation services coordinating across both classifications when at-risk families require both youth-focused and family-wide intervention |
| 624120 | Services for the Elderly and Persons with Disabilities | Services for the Elderly and Persons with Disabilities address population-specific needs that connect to the broader family support services in this classification, with caregiver support programs and family counseling referrals bridging services for aging or disabled family members |
| 624221 | Temporary Shelters | Temporary Shelters provide emergency housing that crisis intervention services in this classification refer clients to when domestic violence, homelessness, or family crisis requires immediate residential placement alongside ongoing case management and counseling support |
| 621420 | Outpatient Mental Health and Substance Abuse Centers | Outpatient Mental Health and Substance Abuse Centers deliver clinical treatment that complements the social assistance approach in this classification, with crisis hotlines and counseling referral services directing individuals to licensed clinical treatment when mental health or substance abuse conditions require professional intervention |
| 623220 | Residential Mental Health and Substance Abuse Facilities | Residential Mental Health and Substance Abuse Facilities accept referrals from crisis intervention services in this classification when individuals need structured residential treatment, with family counseling agencies coordinating care transitions from community crisis response to residential program placement |
| 624210 | Community Food Services | Community Food Services address food insecurity that family service agencies encounter when providing emergency assistance, with food bank referrals and meal program coordination representing one component of the broader social service safety net that family welfare agencies help clients access |
Geographic Concentration
Top states by share of national establishments.
| # | State | % Est. | Total Est. |
|---|---|---|---|
| 1 | California | 12.9% | 4,672 |
| 2 | New York | 6.0% | 2,165 |
| 3 | Texas | 5.4% | 1,966 |
| 4 | Florida | 5.0% | 1,821 |
| 5 | Pennsylvania | 4.3% | 1,566 |
| 6 | North Carolina | 3.7% | 1,338 |
| 7 | Illinois | 3.5% | 1,269 |
| 8 | Georgia | 3.1% | 1,126 |
| 9 | Washington | 3.1% | 1,124 |
| 10 | Minnesota | 3.1% | 1,111 |
% Of Establishments
0%
13%
Source: County Business Patterns, U.S. Census Bureau[3]
SBA Lending Summary
896
Total SBA Loans
$188.9M
Total Loan Volume
$211K
Average Loan Size
11 yrs
Average Loan Term
10.72%
Average Interest Rate
9,080
Jobs Supported
Source: SBA 7(a) Program Data, U.S. Small Business Administration — FY 2025[4]
Key Insight: Per the SBA Table of Size Standards[8], Other Individual and Family Services (NAICS 624190) has a size standard of $16 million in average annual receipts for federal contracting purposes. SBA lending programs[10] support facility acquisition, program development, and service expansion for qualifying individual and family service organizations. Eligible businesses can access SBA 7(a) loans[11] for working capital, equipment, and acquisition financing, while 504 loans[12] support major fixed-asset purchases including real estate and heavy machinery.
Top SBA Lenders
| # | Lender | Loans | Volume | Avg Loan |
|---|---|---|---|---|
| 1 | The Huntington National Bank | 120 | $28.9M | $241K |
| 2 | Newtek Bank, National Association | 72 | $17.9M | $248K |
| 3 | Citizens Bank | 8 | $14.3M | $1.8M |
| 4 | Readycap Lending, LLC | 80 | $13.4M | $167K |
| 5 | JPMorgan Chase Bank, National Association | 40 | $10.9M | $273K |
Frequently Asked Questions
Common questions about this industry.
What is the NAICS code for crisis hotlines and family services?
NAICS 624190 covers other individual and family services including crisis intervention centers, suicide prevention hotlines, family welfare agencies, and counseling referral services per the U.S. Census Bureau[5].
What is the SBA size standard for individual and family services?
The SBA size standard[8] is $16 million in average annual receipts, determining eligibility for federal small business contracting programs and SBA lending products.
How large is the individual and family services industry?
Over 211,000 establishments employ approximately 430,000 workers with annual payroll exceeding $16.7 billion per Census Bureau[6] economic survey data, spanning crisis hotlines, family welfare agencies, and community support organizations.
What is the 988 Suicide and Crisis Lifeline?
The 988 Lifeline launched in July 2022 as the national three-digit number for suicide and mental health crisis support per SAMHSA[7] program data, answering 5.4 million contacts in its first full year through a network of accredited local crisis centers.
Who are the largest family service organizations?
United Way Worldwide, Catholic Charities USA, and Goodwill Industries operate extensive family service networks through hundreds of local affiliates per organizational reporting data, with each national network coordinating community-level programming through independently governed local chapters.
How are individual and family services funded?
Revenue derives from government grants, Medicaid billing for qualifying services, the Social Services Block Grant per HHS[13] federal funding guidelines, charitable donations, and fee-for-service arrangements, with funding mixes varying by organization type and service model.
What accreditation applies to crisis hotlines?
The American Association of Suicidology provides accreditation for crisis call center operations per national standards, with 988 Lifeline network membership requiring centers to meet performance metrics, staffing standards, and clinical supervision protocols.
What licensing governs family counseling referral services?
State professional licensing boards govern social work, counseling, and marriage and family therapy credentials per state regulatory frameworks, with HIPAA applying to organizations handling protected health information generated through counseling intake and referral processes.
Sources & References
Government datasets and editorial sources used in this report.
- [1]U.S. Bureau of Labor Statistics, Quarterly Census of Employment and Wages bls.gov
- [2]U.S. Census Bureau, Economic Census census.gov
- [3]U.S. Census Bureau, County Business Patterns census.gov
- [4]U.S. Small Business Administration, SBA 7(a) Loan Program Data data.sba.gov
- [5]U.S. Census Bureau census.gov
- [6]Census Bureau data.census.gov
- [7]SAMHSA samhsa.gov
- [8]SBA Table of Size Standards sba.gov
- [9]Bureau of Labor Statistics bls.gov
- [10]SBA lending programs sba.gov
- [11]SBA 7(a) loans sba.gov
- [12]504 loans sba.gov
- [13]HHS acf.hhs.gov
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