NAICS 561720 Quarterly Industry Report
Janitorial Services
Comprehensive industry research for valuation professionals, business owners, buyers, and lenders
NAICS Code: 561720Sector: Administrative and Support and Waste Management and Remediation Services (56)Updated: Q1 2026
About This Report
This industry profile for Janitorial Services (NAICS 561720) draws on data from the Bureau of Labor Statistics[6], U.S. Census Bureau, and SBA size standards database[7]. Published by Fair Market Value and updated quarterly, it provides valuation professionals, cleaning industry analysts, and business brokers with current market data. The editorial analysis reflects the independent assessment of FairMarketValue.com's research team, with all quantitative claims sourced to publicly verifiable databases.
Industry Snapshot
Key metrics for the janitorial services industry.
Share of Administrative and Support and Waste Management and Remediation Services
15%
By establishment count, 2022 Census[2]
NAICS Sector
56
Administrative and Support and Waste Management and Remediation Services
Industry Definition & Overview
Janitorial Services (NAICS 561720) encompasses establishments primarily engaged in cleaning building interiors, interiors of transportation equipment such as aircraft and rail cars, and window cleaning per the U.S. Census Bureau[5]. This classification covers custodial services, maid and housekeeping operations, washroom sanitation, and disinfecting services for residential, commercial, and institutional clients.
About 2.3 million janitors and building cleaners work nationally, making this one of the largest occupational categories in the economy per the Bureau of Labor Statistics[6]. Median annual wages sit at approximately $33,020, with about 283,600 average annual openings projected through 2032. The industry is highly fragmented; tens of thousands of small operators compete alongside large national firms like ABM Industries, Marsden Holding, and Pritchard Industries. Contract cleaning dominates commercial revenue, while residential maid services represent a distinct sub-segment.
Labor costs account for 50 to 65 percent of revenue, making workforce management the primary operational challenge. Employee turnover rates in commercial cleaning routinely exceed 100 percent annually. Per the SBA Table of Size Standards[7], the size standard is $22.0 million in average annual receipts. The COVID-19 pandemic permanently elevated cleaning frequency expectations and disinfection standards across office, healthcare, and hospitality settings, expanding the scope and pricing power of professional janitorial services.
What's Included in This Industry
- Commercial office and building interior cleaning
- Residential maid and housekeeping services
- Window washing and exterior glass cleaning
- Floor care including stripping, waxing, and buffing
- Restroom and washroom sanitation services
- Transportation equipment interior cleaning
- Disinfecting and sanitizing services
- Post-construction cleanup services
- Healthcare and institutional facility cleaning
- Day porter and lobby attendant services
NAICS Classification Hierarchy
| Level | Description | Code |
|---|---|---|
| Sector | Administrative and Support and Waste Management and Remediation Services | 56 |
| Subsector | Administrative and Support Services | 561 |
| Industry Group | Services to Buildings and Dwellings | 5617 |
| NAICS Industry | Janitorial Services | 56172 |
| National Industry | Janitorial Services | 561720 |
Related NAICS Codes
| Code | Description | Relationship |
|---|---|---|
| 561710 | Exterminating and Pest Control Services | Pest Control Services address biological infestations while janitorial services maintain building cleanliness, with property managers often bundling both under facility maintenance contracts |
| 561730 | Landscaping Services | Landscaping Services maintain exterior grounds while janitorial services handle building interiors, together providing full-property maintenance for commercial and residential clients |
| 561740 | Carpet and Upholstery Cleaning Services | Carpet and Upholstery Cleaning specializes in deep fabric restoration that goes beyond routine janitorial floor care, with janitorial firms subcontracting specialty carpet work to dedicated providers |
| 561790 | Other Services to Buildings and Dwellings | Other Services to Buildings provides specialized maintenance like pool and duct cleaning that complements routine janitorial work within broader property management programs |
| 561210 | Facilities Support Services | Facilities Support Services bundle janitorial with other building operations like security and maintenance under single management contracts for large commercial properties |
Geographic Concentration
Top states by share of national establishments.
| # | State | % Est. | Total Est. |
|---|---|---|---|
| 1 | California | 10.0% | 6,727 |
| 2 | Florida | 9.7% | 6,549 |
| 3 | Texas | 5.8% | 3,883 |
| 4 | New York | 5.5% | 3,722 |
| 5 | Illinois | 3.8% | 2,555 |
| 6 | Pennsylvania | 3.7% | 2,483 |
| 7 | North Carolina | 3.4% | 2,263 |
| 8 | Virginia | 3.2% | 2,174 |
| 9 | Georgia | 3.1% | 2,123 |
| 10 | Washington | 3.1% | 2,081 |
% Of Establishments
0%
10%
Source: County Business Patterns, U.S. Census Bureau[3]
SBA Lending Summary
5,976
Total SBA Loans
$1.4B
Total Loan Volume
$236K
Average Loan Size
10 yrs
Average Loan Term
10.67%
Average Interest Rate
79,016
Jobs Supported
Source: SBA 7(a) Program Data, U.S. Small Business Administration — FY 2025[4]
Key Insight: Per the SBA Table of Size Standards[7], Janitorial Services (NAICS 561720) has a size standard of $22.0 million in average annual receipts for federal contracting purposes. SBA 7(a) loans[8] support equipment purchases, vehicle fleets, working capital, and contract ramp-up financing for qualifying firms. The labor-intensive business model creates ongoing working capital needs, as payroll must be funded before client payments are received on net-30 or net-60 terms. Additionally, 504/CDC loans[9] provide long-term, fixed-rate financing for major fixed assets such as real estate and equipment.
Top SBA Lenders
| # | Lender | Loans | Volume | Avg Loan |
|---|---|---|---|---|
| 1 | The Huntington National Bank | 584 | $97.0M | $166K |
| 2 | Newtek Bank, National Association | 360 | $93.9M | $261K |
| 3 | Northeast Bank | 608 | $88.0M | $145K |
| 4 | TD Bank, National Association | 416 | $71.1M | $171K |
| 5 | Live Oak Banking Company | 136 | $62.9M | $463K |
Frequently Asked Questions
Common questions about this industry.
What types of businesses operate as janitorial services?
Firms range from solo residential cleaners to national commercial cleaning companies managing thousands of employees. About 2.3 million janitors work nationally per the Bureau of Labor Statistics[6]. Commercial contract cleaning, residential maid services, and specialized healthcare cleaning represent the primary business models.
How is the janitorial industry structured?
The market is highly fragmented with labor costs consuming 50 to 65 percent of revenue. Employee turnover routinely exceeds 100 percent annually in commercial cleaning. Revenue comes from recurring monthly contracts, one-time deep cleaning projects, and specialized services like post-construction cleanup per the U.S. Census Bureau[5].
What is the SBA size standard for Janitorial Services?
Per the SBA Table of Size Standards[7], NAICS 561720 has a size standard of $22.0 million in average annual receipts. This determines eligibility for SBA loans, federal contracting set-asides, and small business programs.
What NAICS codes are related to janitorial services?
Related codes include NAICS 561710 (Pest Control), NAICS 561730 (Landscaping), NAICS 561740 (Carpet Cleaning), NAICS 561790 (Other Building Services), and NAICS 561210 (Facilities Support) per the U.S. Census Bureau[5]. Each provides complementary building maintenance functions.
Which industries hire janitorial services most?
Office buildings, hospitals, schools, hotels, retail stores, and government facilities generate the highest demand. Healthcare and food service clients pay premium rates for infection-control cleaning protocols and compliance documentation.
What activities are included in NAICS 561720?
Core activities include interior building cleaning, window washing, floor care, restroom sanitation, disinfecting, housekeeping, transportation interior cleaning, post-construction cleanup, and day porter services per the U.S. Census Bureau[5].
Can janitorial businesses get SBA loans?
Yes, firms meeting the $22.0 million size standard qualify for SBA 7(a) loans[8] covering equipment, vehicles, working capital, and contract ramp-up costs. The recurring revenue model from monthly cleaning contracts supports loan repayment predictability.
How has demand for janitorial services changed?
The COVID-19 pandemic permanently elevated cleaning frequency expectations and disinfection standards across commercial settings per the Bureau of Labor Statistics[6]. Office, healthcare, and hospitality clients now require documented cleaning protocols that have expanded both scope and pricing for professional janitorial services.
Sources & References
Government datasets and editorial sources used in this report.
- [1]U.S. Bureau of Labor Statistics, Quarterly Census of Employment and Wages bls.gov
- [2]U.S. Census Bureau, Economic Census census.gov
- [3]U.S. Census Bureau, County Business Patterns census.gov
- [4]U.S. Small Business Administration, SBA 7(a) Loan Program Data data.sba.gov
- [5]U.S. Census Bureau census.gov
- [6]Bureau of Labor Statistics bls.gov
- [7]SBA Table of Size Standards sba.gov
- [8]SBA 7(a) loans sba.gov
- [9]504/CDC loans sba.gov
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