NAICS 811122 Quarterly Industry Report
Automotive Glass Replacement Shops
Comprehensive industry research for valuation professionals, business owners, buyers, and lenders
NAICS Code: 811122Sector: Other Services (except Public Administration) (81)Updated: Q1 2026
About This Report
This industry profile for Automotive Glass Replacement Shops (NAICS 811122) draws on data from the U.S. Census Bureau[8], Bureau of Labor Statistics[9], and SBA size standards database[6]. Published by Fair Market Value and updated quarterly, it provides valuation professionals, automotive service analysts, and glass industry investors with current market data. All quantitative claims are sourced to publicly verifiable databases.
Industry Snapshot
Key metrics for the automotive glass replacement shops industry.
NAICS Sector
81
Other Services (except Public Administration)
Industry Definition & Overview
Automotive Glass Replacement Shops (NAICS 811122) encompasses establishments primarily engaged in replacing or repairing automotive vehicle glass, including windshields, side windows, rear windows, and sunroof glass per the U.S. Census Bureau[5]. Activities include windshield replacement and chip repair, side and rear window installation, power window regulator replacement, and mobile glass replacement service at customer locations.
Safelite AutoGlass dominates the U.S. automotive glass replacement market through its combined retail service network and wholesale distribution business, operating over 7,500 mobile service units and hundreds of fixed locations. Independent glass shops and regional chains compete on pricing, turnaround speed, and insurance company relationships. Insurance claim payments through detailed coverage fund a substantial portion of windshield replacements, with several states mandating zero-deductible windshield coverage. Advanced driver assistance systems (ADAS) mounted on or near windshields have added a calibration requirement to many replacements, with camera and sensor recalibration costing $150-$500 per vehicle beyond the glass installation price.
Per the SBA Table of Size Standards[6], the size standard is $9 million in average annual receipts. The Auto Glass Safety Council (AGSC) establishes voluntary installation standards adopted by many insurers as quality benchmarks. OSHA[7] general industry standards apply to glass handling, adhesive chemical exposure, and ergonomic hazards in automotive glass installation work.
What's Included in This Industry
- Windshield replacement and installation
- Windshield stone chip and crack repair
- Side and rear window replacement
- ADAS camera and sensor recalibration after replacement
- Mobile glass replacement service at customer locations
- Sunroof and moonroof glass replacement
- Power window regulator and motor replacement
- Commercial fleet windshield replacement programs
- Insurance claim processing and direct billing
- RV, truck, and heavy equipment glass replacement
NAICS Classification Hierarchy
| Level | Description | Code |
|---|---|---|
| Sector | Other Services (except Public Administration) | 81 |
| Subsector | Repair and Maintenance | 811 |
| Industry Group | Automotive Repair and Maintenance | 8111 |
| NAICS Industry | Automotive Body, Paint, Interior, and Glass Repair | 81112 |
| National Industry | Automotive Glass Replacement Shops | 811122 |
Related NAICS Codes
| Code | Description | Relationship |
|---|---|---|
| 811121 | Automotive Body, Paint, and Interior Repair and Maintenance | Automotive Body, Paint, and Interior Repair coordinates with glass shops on collision repair projects where both body work and glass replacement are needed, with body shops subcontracting windshield and window installation to glass specialists as part of complete collision damage restoration |
| 811111 | General Automotive Repair | General Automotive Repair refers customers to glass replacement shops for windshield and window work outside general mechanical repair scope, with some general shops maintaining glass replacement capability in-house while others rely on glass specialist subcontractors |
| 524126 | Direct Property and Casualty Insurance Carriers | Direct Property and Casualty Insurance Carriers provides detailed coverage claim payments for glass replacement, with insurer preferred vendor networks and several state zero-deductible windshield mandates channeling customers to specific glass service providers |
| 327211 | Flat Glass Manufacturing | Flat Glass Manufacturing produces the laminated windshield glass and tempered side glass that replacement shops install, with OEM and aftermarket glass sourcing decisions affecting replacement part quality, warranty coverage, and shop profitability on each installation |
| 423120 | Motor Vehicle Supplies and New Parts Merchant Wholesalers | Motor Vehicle Supplies and New Parts Merchant Wholesalers distributes automotive replacement glass through wholesale channels to installation shops, with glass distributors stocking windshield inventory for popular vehicle applications to support same-day replacement service |
| 811198 | All Other Automotive Repair and Maintenance | All Other Automotive Repair and Maintenance includes window tinting and protective film services that glass shops may offer as supplementary revenue alongside core replacement and repair work, with add-on services improving average ticket value per customer visit |
Geographic Concentration
Top states by share of national establishments.
| # | State | % Est. | Total Est. |
|---|---|---|---|
| 1 | California | 11.3% | 796 |
| 2 | Florida | 8.0% | 563 |
| 3 | Texas | 8.0% | 559 |
| 4 | Arizona | 4.0% | 285 |
| 5 | New York | 3.9% | 274 |
| 6 | Michigan | 3.5% | 250 |
| 7 | Illinois | 3.2% | 228 |
| 8 | Washington | 3.1% | 215 |
| 9 | North Carolina | 3.0% | 214 |
| 10 | Georgia | 3.0% | 209 |
% Of Establishments
0%
11%
Source: County Business Patterns, U.S. Census Bureau[3]
SBA Lending Summary
672
Total SBA Loans
$223.5M
Total Loan Volume
$333K
Average Loan Size
10 yrs
Average Loan Term
10.79%
Average Interest Rate
7,192
Jobs Supported
Source: SBA 7(a) Program Data, U.S. Small Business Administration — FY 2025[4]
Key Insight: Per the SBA Table of Size Standards[6], Automotive Glass Replacement Shops (NAICS 811122) has a size standard of $9 million in average annual receipts for federal contracting purposes. SBA lending programs[10] support mobile service vehicles, ADAS calibration equipment, and working capital for qualifying glass replacement businesses. Eligible businesses can access SBA 7(a) loans[11] for working capital, equipment, and acquisition financing, while 504 loans[12] support major fixed-asset purchases including real estate and heavy machinery.
Top SBA Lenders
| # | Lender | Loans | Volume | Avg Loan |
|---|---|---|---|---|
| 1 | First Bank of the Lake | 56 | $38.6M | $690K |
| 2 | Newtek Bank, National Association | 48 | $27.0M | $563K |
| 3 | Community Bank & Trust-West Georgia | 8 | $27.0M | $3.4M |
| 4 | Byline Bank | 24 | $23.6M | $982K |
| 5 | Truliant FCU | 8 | $10.1M | $1.3M |
Frequently Asked Questions
Common questions about this industry.
What is the NAICS code for windshield replacement?
NAICS 811122 covers automotive glass replacement shops including windshield replacement, chip repair, and side/rear window installation per the U.S. Census Bureau[5].
What is the SBA size standard?
Per the SBA size standard[6], the threshold is $9 million in average annual receipts for federal small business contracting eligibility and SBA lending products for automotive glass replacement firms.
Who is the largest automotive glass company?
Safelite AutoGlass dominates the U.S. market through over 7,500 mobile service units and hundreds of fixed locations per Census Bureau[8] industry data, combining retail installation service with wholesale glass distribution to capture the largest share of windshield replacement volume.
What is ADAS calibration?
Advanced driver assistance system (ADAS) calibration resets forward-facing cameras and sensors mounted on or near windshields after glass replacement. Calibration requires specialized equipment and procedures, adding $150-$500 per vehicle to windshield replacement costs on ADAS-equipped vehicles.
Does insurance cover windshield replacement?
detailed auto insurance coverage typically pays for windshield replacement subject to the policy deductible per SBA[13] business insurance guidance. Several states mandate zero-deductible windshield coverage, meaning policyholders pay nothing out-of-pocket for replacement in those jurisdictions.
What is the difference between OEM and aftermarket glass?
OEM (original equipment manufacturer) glass matches factory specifications and branding, while aftermarket glass is produced by third-party manufacturers to fit the same applications. OEM glass typically costs more but carries manufacturer warranty backing, while aftermarket options offer lower pricing for budget-conscious customers.
Can windshield chips be repaired instead of replaced?
Small stone chips and short cracks can often be repaired using clear resin injection that fills the damage and restores structural integrity. Repair is faster and less costly than replacement, though damage location, size, and depth determine whether repair or full replacement is recommended.
How has mobile service changed glass replacement?
Mobile glass replacement service brings the technician and materials to the customer's home or workplace, providing convenience that has become the industry standard delivery model. Over 80% of windshield replacements are now performed as mobile service rather than requiring the customer to visit a fixed shop location.
Sources & References
Government datasets and editorial sources used in this report.
- [1]U.S. Bureau of Labor Statistics, Quarterly Census of Employment and Wages bls.gov
- [2]U.S. Census Bureau, Economic Census census.gov
- [3]U.S. Census Bureau, County Business Patterns census.gov
- [4]U.S. Small Business Administration, SBA 7(a) Loan Program Data data.sba.gov
- [5]U.S. Census Bureau census.gov
- [6]SBA Table of Size Standards sba.gov
- [7]OSHA osha.gov
- [8]U.S. Census Bureau data.census.gov
- [9]Bureau of Labor Statistics bls.gov
- [10]SBA lending programs sba.gov
- [11]SBA 7(a) loans sba.gov
- [12]504 loans sba.gov
- [13]SBA sba.gov
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