NAICS 811121 Quarterly Industry Report
Automotive Body, Paint, and Interior Repair and Maintenance
Comprehensive industry research for valuation professionals, business owners, buyers, and lenders
NAICS Code: 811121Sector: Other Services (except Public Administration) (81)Updated: Q1 2026
About This Report
This industry profile for Automotive Body, Paint, and Interior Repair (NAICS 811121) draws on data from the U.S. Census Bureau[9], Bureau of Labor Statistics[10], and SBA size standards database[6]. Published by Fair Market Value and updated quarterly, it provides valuation professionals, collision repair analysts, and body shop investors with current market data. All quantitative claims are sourced to publicly verifiable databases.
Industry Snapshot
Key metrics for the automotive body, paint, and interior repair and maintenance industry.
NAICS Sector
81
Other Services (except Public Administration)
Industry Definition & Overview
Automotive Body, Paint, and Interior Repair and Maintenance (NAICS 811121) encompasses establishments primarily engaged in repairing or customizing automotive vehicle bodies, painting automotive vehicles, and repairing automotive interiors per the U.S. Census Bureau[5]. Activities include collision repair, auto painting and refinishing, dent removal, frame straightening, fiberglass and plastic body panel repair, windshield replacement coordination, and interior trim and upholstery repair.
Over 30,000 collision repair facilities operate in the United States, with the industry generating estimated annual revenue exceeding $40 billion. Insurance claim payments fund the majority of collision repair work, creating a three-party relationship between vehicle owners, insurance carriers, and body shops. Direct repair programs (DRPs) operated by major insurance companies including State Farm, GEICO, and Progressive channel insured vehicles to preferred body shop networks based on negotiated labor rates and repair standards. Multi-shop operators (MSOs) including Caliber Collision, Service King, and Gerber Collision have consolidated the industry through acquisitions, growing from less than 15% to over 30% of total repair volume in the past decade.
Per the SBA Table of Size Standards[6], the size standard is $9 million in average annual receipts. EPA[7] National Emission Standards for Hazardous Air Pollutants (NESHAP) regulate paint booth emissions at auto body shops. OSHA[8] standards address isocyanate exposure from urethane paints, respiratory protection, and spray booth ventilation requirements for collision repair personnel.
What's Included in This Industry
- Collision damage repair and structural straightening
- Automotive painting and refinishing
- Paintless dent repair (PDR) services
- Frame and unibody straightening and alignment
- Fiberglass and plastic body panel repair
- Bumper repair and replacement
- Interior trim, dashboard, and upholstery repair
- Auto detailing and paint protection services
- Hail damage repair and restoration
- Custom paint, graphics, and vehicle wrapping
NAICS Classification Hierarchy
| Level | Description | Code |
|---|---|---|
| Sector | Other Services (except Public Administration) | 81 |
| Subsector | Repair and Maintenance | 811 |
| Industry Group | Automotive Repair and Maintenance | 8111 |
| NAICS Industry | Automotive Body, Paint, Interior, and Glass Repair | 81112 |
| National Industry | Automotive Body, Paint, and Interior Repair and Maintenance | 811121 |
Related NAICS Codes
| Code | Description | Relationship |
|---|---|---|
| 811111 | General Automotive Repair | General Automotive Repair handles mechanical damage that frequently accompanies collision damage, with body shops subcontracting mechanical work to general repair shops or maintaining in-house mechanics for suspension, steering, and drivetrain repairs related to accident damage |
| 811122 | Automotive Glass Replacement Shops | Automotive Glass Replacement Shops provides windshield and window replacement services that body shops either perform in-house or subcontract to glass specialists, with collision damage frequently requiring both body repair and glass replacement on the same vehicle |
| 524126 | Direct Property and Casualty Insurance Carriers | Direct Property and Casualty Insurance Carriers and Agencies provides the insurance claim payments that fund the majority of collision repair work, with insurer direct repair programs and labor rate negotiations directly affecting body shop revenue per repair and shop selection by policyholders |
| 423120 | Motor Vehicle Supplies and New Parts Merchant Wholesalers | Motor Vehicle Supplies and New Parts Merchant Wholesalers distributes OEM and aftermarket body panels, bumpers, fenders, and paint materials to collision repair shops through wholesale distribution networks serving the automotive body supply chain |
| 811198 | All Other Automotive Repair and Maintenance | All Other Automotive Repair and Maintenance covers additional vehicle services including rustproofing, undercoating, and window tinting that body shops may offer as supplementary services alongside primary collision repair and refinishing work |
Geographic Concentration
Top states by share of national establishments.
| # | State | % Est. | Total Est. |
|---|---|---|---|
| 1 | California | 11.7% | 4,058 |
| 2 | Texas | 7.6% | 2,628 |
| 3 | Florida | 5.9% | 2,042 |
| 4 | New York | 5.7% | 1,985 |
| 5 | Pennsylvania | 4.5% | 1,549 |
| 6 | Illinois | 4.4% | 1,533 |
| 7 | Michigan | 3.2% | 1,108 |
| 8 | Ohio | 3.0% | 1,051 |
| 9 | Massachusetts | 2.9% | 1,019 |
| 10 | Georgia | 2.9% | 1,018 |
% Of Establishments
0%
12%
Source: County Business Patterns, U.S. Census Bureau[3]
SBA Lending Summary
3,408
Total SBA Loans
$1.8B
Total Loan Volume
$542K
Average Loan Size
13 yrs
Average Loan Term
10.05%
Average Interest Rate
24,352
Jobs Supported
Source: SBA 7(a) Program Data, U.S. Small Business Administration — FY 2025[4]
Key Insight: Per the SBA Table of Size Standards[6], Automotive Body, Paint, and Interior Repair (NAICS 811121) has a size standard of $9 million in average annual receipts for federal contracting purposes. SBA lending programs[11] support paint booth equipment, frame machines, and working capital for qualifying collision repair businesses. Eligible businesses can access SBA 7(a) loans[12] for working capital, equipment, and acquisition financing, while 504 loans[13] support major fixed-asset purchases including real estate and heavy machinery.
Top SBA Lenders
| # | Lender | Loans | Volume | Avg Loan |
|---|---|---|---|---|
| 1 | Live Oak Banking Company | 104 | $142.7M | $1.4M |
| 2 | U.S. Bank, National Association | 336 | $85.7M | $255K |
| 3 | The Huntington National Bank | 192 | $77.0M | $401K |
| 4 | Newtek Bank, National Association | 184 | $73.1M | $397K |
| 5 | Byline Bank | 56 | $67.7M | $1.2M |
Frequently Asked Questions
Common questions about this industry.
What is the NAICS code for body shops?
NAICS 811121 covers automotive body, paint, and interior repair including collision repair, refinishing, and dent removal per the U.S. Census Bureau[5]. Automotive glass replacement is classified separately under NAICS 811122.
How many collision repair shops are in the U.S.?
Over 30,000 collision repair facilities operate in the United States per Census Bureau[9] economic survey data, generating estimated annual revenue exceeding $40 billion. Multi-shop operators now account for over 30% of total repair volume through ongoing industry consolidation.
What is the SBA size standard for body shops?
Per the SBA size standard[6], the threshold is $9 million in average annual receipts for federal small business contracting eligibility and SBA lending products for collision repair businesses.
What is a direct repair program (DRP)?
A DRP is an insurance company arrangement where preferred body shops receive claim referrals in exchange for accepting negotiated labor rates, parts sourcing requirements, and repair quality standards. Major insurers including State Farm, GEICO, and Progressive operate DRP networks with participating shops.
What environmental regulations affect body shops?
Who are the largest collision repair companies?
Caliber Collision, Service King (now merged with Caliber), and Gerber Collision and Glass rank as the largest multi-shop operators (MSOs), having grown through aggressive acquisition of independent body shops to capture over 30% of the U.S. collision repair market.
What is paintless dent repair?
Paintless dent repair (PDR) removes minor dents and dings using specialized tools that massage the metal back to original shape without disturbing the factory paint finish. PDR is commonly used for hail damage and parking lot dents, offering lower cost and faster turnaround than traditional body and paint repair.
How has vehicle technology affected collision repair?
Advanced driver assistance systems, aluminum and composite body panels, and factory-applied multi-stage paint finishes have increased repair complexity and cost. Shops must invest in ADAS calibration equipment, aluminum welding capability, and color-matching technology to service modern vehicles properly.
Sources & References
Government datasets and editorial sources used in this report.
- [1]U.S. Bureau of Labor Statistics, Quarterly Census of Employment and Wages bls.gov
- [2]U.S. Census Bureau, Economic Census census.gov
- [3]U.S. Census Bureau, County Business Patterns census.gov
- [4]U.S. Small Business Administration, SBA 7(a) Loan Program Data data.sba.gov
- [5]U.S. Census Bureau census.gov
- [6]SBA Table of Size Standards sba.gov
- [7]EPA epa.gov
- [8]OSHA osha.gov
- [9]U.S. Census Bureau data.census.gov
- [10]Bureau of Labor Statistics bls.gov
- [11]SBA lending programs sba.gov
- [12]SBA 7(a) loans sba.gov
- [13]504 loans sba.gov
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